NHTSA Complaint #11689916 — 2024 FORD MUSTANG
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11689916 |
| Vehicle | 2024 FORD MUSTANG |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the infotainment system failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the system required a software update. The vehicle was repaired, but the failure reoccurred and had since become a regular failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.
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