NHTSA Complaint #11681445 — 2023 NISSAN ROGUE

Subject: Failure of Nissan to Remedy Safety Issue Similar to Existing Recall – Nissan Rogue Dear National Highway Traffic Safety Administration, I am submitting this complaint regarding Nissan North America’s refusal to address a serious mechanical issue on my Nissan Rogue that is substantially similar to an existing recall. Despite the fact that my vehicle is experiencing the same symptoms and failures described in NHTSA Campaign, Nissan has declined to perform the necessary repair under the recall. Details: Vehicle: 2023 nissan rouge Mileage: 62750 Recall reference: Description of issue: My Rogue has exhibited loss of power which is identical to the condition Nissan has acknowledged in the recall. Nissan’s response: When I contacted my dealer and Nissan consumer affairs, they advised that my VIN is not included in the recall, even though the failure is the same as those vehicles covered. Safety concern: This issue poses a significant safety risk, as it stalling at high speed, inability to accelerate, the complete engine failure. The refusal to cover this repair leaves me with an unsafe vehicle and an undue financial burden, even though Nissan is aware of the defect. I respectfully request that NHTSA investigate Nissan’s handling of this matter and consider expanding the scope of the recall to include vehicles like mine that are experiencing the same hazardous defect. Thank you for your attention to this urgent safety matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)