NHTSA Complaint #11681130 — 2025 KIA SORENTO

NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly both on a flat road and while going uphill. The engine failed to provide adequate power, creating a serious safety risk on the highway. The vehicle is currently at the dealer for inspection, which will take place on Monday. However, I am extremely frustrated that I have not been provided a loaner or rental vehicle, even though I need transportation immediately. Additionally, as a U.S. citizen, I feel I am being treated unfairly and receiving discriminatory service compared to others in similar situations. No warning lights or messages appeared before the incident. The dealer has not confirmed or fixed the issue yet. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. I am reporting this issue to document the safety risk, service denial, and potential discrimination, and to seek proper investigation. Inspection Availability: UNKNOWN – vehicle can be inspected upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)