NHTSA Complaint #11681091 — 2024 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11681091
Vehicle 2024 TOYOTA RAV4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

When idling with intermittent wipers on, the vehicle began smoking under the hood, engine light came on dash as well as “steering power low” warning, then engine shut off. The vehicle was unable to be started again after waiting a few minutes. The gear shift could not move from parked. The vehicle was purchased new and had only 20,000 miles on it. I ended up having it towed to a Toyota dealership but by that time the battery was drained from leaving the hazards on too long. They could not identify any other problems and sent me on my way with a working vehicle. After talking to a manager at another Toyota dealership, they identified that this is an occasional problem with this vehicle. The manager was able to contact Toyota who suggested they replace the air intake tube and bezel. Hopefully after these new parts are replaced I will not experience a random shutdown again. It’s such a specific set of conditions to cause the problem but a quick search online showed that other people have encountered similar situations with the wipers on intermittent while idling. Someone mentioned pressing the switch to turn off the automatic engine shut off as a temporary fix. I was blocking traffic and police had to direct traffic around me while I waited for the tow. Thankfully the traffic was not moving fast.

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