NHTSA Complaint #11681063 — 2023 GMC ACADIA

SERVICE BRAKES issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 11681063
Vehicle 2023 GMC ACADIA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State PA

Consumer Description

While driving under normal conditions, the vehicle experienced a sudden, violent deceleration. The emergency braking and collision avoidance systems activated spontaneously, as if the vehicle had struck or was about to strike an object. There was no obstacle, impact, or external threat present. This uncommanded braking caused significant physical stress and injury to the occupants. Critically, multiple safety systems failed during the event: The seat belts did not lock, failing to restrain the occupants; The airbags did not deploy, despite the severity of the deceleration; no warning indicators or diagnostic alerts were present before or after the incident. These failures directly contributed to physical injuries, including TBI (concussion, spinal trauma, etc.) which required emergency medical treatment and ongoing care.

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