NHTSA Complaint #11681025 — 2023 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11681025
Vehicle 2023 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I am submitting this complaint regarding recurring safety-related defects on my 2023 Dodge Durango RT. 1.Uconnect Failure: The Uconnect infotainment/communication box has repeatedly failed, causing loss of access to critical vehicle functions. These failures affect visibility of system warnings, navigation, and driver settings, creating distraction and limiting awareness. 2.Driver-Side Daytime Running Light (DRL) Failure: At just 40,000 miles, the driver-side DRL failed. This significantly reduces vehicle visibility to other drivers during the day, creating a safety hazard. What raises my concern further is that I have personally identified at well over 10 other Dodge Durangos in my local area experiencing the same daytime running light issue. This strongly suggests a widespread defect. Both failures directly impact vehicle safety. The Uconnect issue undermines system reliability, while the DRL defect reduces daytime visibility, increasing the risk of accidents. I request that this issue be investigated as a systemic defect requiring corrective action. Dodge owners should not have to repeatedly pay for repairs on essential safety features. Thank you for your time and attention.

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