NHTSA Complaint #11681012 — 2016 TOYOTA HIGHLANDER TIRES

Complaint Details

ODI Number	11681012
Vehicle	2016 TOYOTA HIGHLANDER
Component	TIRES
Date of Incident	August 15, 2025
Date Filed	August 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

P245/55R19 103T Nitto Crosstek2 BW. Vehicle pulls to different directions when the tires are cross swapped. I have taken the vehicle to 4 to 5 wheel alignments within 3 months and 3 different shops after the purchase of the tire. Recently I took the vehicle Big O Tires and they _verified the tires have "Radial Pull" / Tire Conicity due to Manufacturing Defect of the a belt separation within the tire's structure. _The shop also verified that the alignment is performed correctly. I believe those tire are unsafe and they could fail suddenly causing crash.

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