NHTSA Complaint #11681007 — 2025 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11681007
Vehicle 2025 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The wireless CarPlay continuously disconnects and reconnects on its own. It is possible to inspect it upon request. This issue has been persistent since I purchased the car however it’s random in the times it disconnects, and sometimes it doesn’t reconnect at all. The dealership has informed me that this is an issue with Subaru cars with wireless CarPlay. It has been recalled and supposedly the issue was resolved when I had it repaired at the dealership, however it has continued to have the same issue. It is a safety concern to me because I no longer am able to connect and see my map on the screen while driving, which in turn will force me to have to use the maps on my phone. I have to hold my phone and continuously look down to follow the navigation information which is dangerous to myself and other cars driving around me.

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