NHTSA Complaint #11680798 — 2025 CHEVROLET EQUINOX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11680798 |
| Vehicle | 2025 CHEVROLET EQUINOX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The onstar module installed originally from manufacturer was faulty, causing electrical issues. This ended up draining the battery unexpectedly. No warning that the battery was low. Only had .03 volts left when tested at dealership. The onstar button was experiencing issues such as blinking and loss of connection. Onstar Support was no help, and the car manufacturer ignored issues as my phones software problem, until new battery was drained and issues persisted while driving. Ultimately this left the OnStar not working for weeks leading up to the drained battery which was unsafe in case of accident as well.
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