NHTSA Complaint #11680736 — 2012 TOYOTA PRIUS

The contact owns a 2012 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine and the hybrid warning lights were illuminated, and the vehicle decelerated. The contact received notification of NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available for the recall repair. The contact was informed that the parts might be available within a week. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 137,000.