NHTSA Complaint #11680715 — 2015 FORD F-150

The contact owns a 2015 Ford F-150. The contact stated that while an independent mechanic was servicing the vehicle, the mechanic informed the contact that the frame was severely rusted, and the contact then noticed the failure. The mechanic informed the contact that water had intruded into the frame and had become stagnant at the lower point of the frame, causing the severe rust. The vehicle was taken to several auto body repair shops, where the contact was informed that the vehicle could not be repaired, and the failure could be related to a recall. The contact stated that CT Frameworks was contacted, and an appointment was scheduled for the frame repair. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.