NHTSA Complaint #11680605 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11680605
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	August 7, 2025
Date Filed	August 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

My motor bearing is knocking very loud I was refused service upon arrival dealer was making my service very complicated asking me to go dig up old receipts and various other things that was not actually caused for and I was at risk by driving the car there until it shut off due to engine failures when the car has fire risk and could possibly explode and they have confirmed it’s the engine but have not done any maintenance to my engine the check engine light flashes heavy non stop as well was even denied a loaner car still until today

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