NHTSA Complaint #11680522 — 2016 RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11680522 |
| Vehicle | 2016 RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
2016 RAM Ecodiesel in shop with crankshaft position sensor error. Vehicle available for inspection at Sarasota RAM. Vehicle shut down on highway. Restarted but only would operate in limp mode which enabled me to drive to dealer. Warning lights indicated crankshaft position sensor issue. I had W58 recall performed but not selected for W68 fix. I spoke to Phil (844-378-0573 Ext: 4060587) at RAM customer care, who stated "Our primary focus is your satisfaction" (customer care case #[XXX]). This problem is very evident by the many 1500 drivers complaints. Action to reimburse me for the repairs is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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