NHTSA Complaint #11680501 — 2024 DODGE HORNET

The contact owns a 2024 Dodge Hornet. The contact stated that while the vehicle was parked and refueling, the fuel started to overflow. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the instrument cluster displayed a black screen, and the engine seized. Upon the manufacturer's request, the vehicle was taken to another dealer for an emissions test. The contact was informed by the dealer, while performing the emissions test that the contact was informed that the instrument cluster displayed a black screen and the engine had seized. The vehicle was not repaired. The contact was advised to take the vehicle back to the original dealer for further diagnostic testing. In addition, the contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the contact was informed that the repair appointment needed to be scheduled at the original dealer. The manufacturer was made aware of the failure, and the contact requested that the manufacturer offer a buy-back; however, the manufacturer declined. The failure mileage was approximately 10,000.