NHTSA Complaint #11680259 — 2023 JEEP WAGONEER

The thermostat failed, causing the vehicle to overheat and die on a US highway with multiple passengers inside. The vehicle subsequently needed to be towed to the dealer for service. This is a known issue but Jeep has not issued a recall. There is a customer satisfaction campaign (CSN 26B) in regard to thermostat failure, but this VIN has not been included, despite having the same engine/year known to have a defective thermostat. The overheating was a safety issue that came on suddenly and stranded the driver and passengers away from home. The warning light for engine temperature came on within a minute of the engine shutting down leaving little time to park safely along the highway.