NHTSA Complaint #11680164 — 2016 CHEVROLET COLORADO

This is the fourth incident, the following week. I already made an appointment for diagnostic without lights on dash for 10am due to a morning doctor's appt. So I could drop it then. Approaching Dr's lot it happens again! I call the dealer to report it after I almost took the curb cuz steering went hard. Found an open area to park. I explained same reason I'm coming in has just happened. Now it won't did it for them for sure. I received a text late saying have guy looking g at it maybe know more tomorrow. I call now 2:00pm next day for an update. He's with a customer, wait for call back. Just I thought! I'm being charged according to what he said and I signed, 199.00 for him to say, he put in dielectric grease for better contact and they drove it saying not happening to them so they can't put in a claim to AllY to fix it. And my warranty goes by miles as well so charge me and drive my warranty. He said if it happens again could be steering rack replacement. I believe it the steering module. He says it's all in one..but I have to pay 199.00 and do this again, even after other employees said take a picture and I did. T/C stabilizer tracking lights and dash shows stabilizer service power steering drive with care. Steering is cut off or so hard you have to muscle it. I have the warranty so fix it! The pictures aren't enough even a moving picture? Why if this happens is it not a recall for 2016 but was for 2015? This is to much nervous to drive but my only working vehicle.