NHTSA Complaint #11704048 — 2016 CHEVROLET COLORADO

The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the “Service Stabili-trak” message was displayed, and the “Power Steering Failure” warning light was illuminated. The contact held the steering wheel tightly and pulled on the steering wheel, preventing the vehicle from crashing into a wall. The vehicle was driven to the intended destination. In addition, the contact stated that the vehicle was driven very slowly, and the contact used added force to steer the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall for the 2015 Chevrolet Colorado with a similar description of a failure; however, the VIN was not under recall. The contact stated that an online forum advised the contact to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.