NHTSA Complaint #11680134 — 2021 GMC YUKON

The contact owns a 2021 GMC Yukon. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The following day, the contact's wife dropped the vehicle off at a dealer for a diagnostic test to be performed. Several days later, the contact was informed that the lower bearing in the crankshaft had failed, and the engine needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); and linked the failure to the recall. The dealer and the manufacturer were notified of the recall, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired and remained with the dealer. The failure mileage was 124,296.