NHTSA Complaint #11680127 — 2020 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11680127
Vehicle	2020 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	August 10, 2025
Date Filed	August 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The hinges for the rear door/hatch broke. The door became unaligned and would not close and I had to drive my vehicle to a repair shop with the rear door ajar. This has not been inspected by manufacturer, no police or insurance inspection either. There is no reason these hinges should be worn and literally torn after 5 years.

Related Complaints for the 2020 TOYOTA RAV4

Other STRUCTURE:BODY Complaints

#11716588 — February 8, 2026 — I am writing to formally report a significant structural failure regarding the power liftgate system on my 2020 Toyot...

#11702215 — December 1, 2025 — The door lock actuators required repair on all my doors for the RAV4 2020. They stopped working after the 3 year warr...

#11698785 — November 11, 2025 — The paint on my 2020 Toyota RAV4 (Blueprint color) is peeling and deteriorating prematurely, on the hood. The vehicl...

#11649073 — March 18, 2025 — Liftgate hinges on my 2020 RAV4 hybrid XSE failed, causing misalignment so the liftgate/tailgate does not close prope...

#11646164 — March 4, 2025 — Power lift gate not opening and shutting then noted that the mount on the passenger side is partially sheared off the...

Recent Complaints for the 2020 TOYOTA RAV4

#11718624 — UNKNOWN OR OTHER — February 17, 2026 — I am submitting this complaint regarding a structural failure of the rear liftgate hinges on my 2020 Toyota RAV4 XLE....

#11716210 — SUSPENSION — February 6, 2026 — The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...

#11716210 — VISIBILITY:SUN/MOON ROOF ASSEMBLY — February 6, 2026 — The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...

#11714677 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS — January 31, 2026 — Rear hatch were repaired new actuators but still malfunctioning now hinges are defective dealer won't honor extended ...

#11713174 — ELECTRICAL SYSTEM — January 25, 2026 — When trying to start my vehicle this morning, the car was having a noticeable issue the minute I turned on the vehicl...