NHTSA Complaint #11679809 — 2021 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11679809
Vehicle	2021 CHEVROLET SILVERADO 2500
Component	ELECTRICAL SYSTEM
Date of Incident	June 2, 2025
Date Filed	August 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fall out if the tailgate were to open. Once i was hauling a bunk bed and the tailgate opened without me knowing it. Fortunately, we were driving through town on a flat road when it happened & nothing fell out. Someone behind me pulled up beside me to let me know my tailgate just opened. I recently took my truck to my local Chevy dealer & they said there was no recall on it & they wanted $170 for them just to look at it. I looked online and see recall# N232426400 for it but i've never received a notice & the dealer says there is no recall on it for my truck. (I have a video of it opening & closing by itself but it's too large to send you)

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