NHTSA Complaint #11679649 — 2021 CADILLAC CT5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11679649
Vehicle	2021 CADILLAC CT5
Component	STRUCTURE:BODY
Date of Incident	January 10, 2025
Date Filed	August 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Beginning of 2025 my drivers side door handle would not open from the outside of the car only the inside . I took it to a certified Cadillac dealer which they had to replace the door handle . Now July 10, 2025 my front passenger side is doing the same thing and I will not have to take my car in to see if they can fix it or it this too will need to be replaced. This causes a hazard of emergency no one would be able to open the door from outside of the vehicle .

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#11715761 — February 5, 2026 — Exterior driver side door handle will not open the door causing issues with ingress into vehicle.

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