NHTSA Complaint #11679639 — 2017 JEEP WRANGLER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11679639
Vehicle	2017 JEEP WRANGLER
Component	AIR BAGS
Date of Incident	August 7, 2025
Date Filed	August 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The clock spring has failed. There is a current recall for the clock spring mechanisms in the 2011-2016 Jeep Wranglers. The vehicle has been inspected by a mechanic who informed me of the recall to begin with. The fuse for the clock spring (along with all the other fuses) are working as normal. There was no warning lights prior to the clock spring failure (however, I've been told that it's normal). The issue arose on 08/07/25. The 'step' button, 'reset' button, channel change paddle, volume change paddle, and the horn don't work. The airbag also might not work (haven't tested it out frankly). The cruise control buttons seem to work however I don't use cruise control in this vehicle. The vehicle is a 2017 RHD Jeep Wrangler Unlimited Sport.

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