NHTSA Complaint #11679524 — 2024 TOYOTA SEQUOIA HYBRID

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11679524
Vehicle 2024 TOYOTA SEQUOIA HYBRID
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I am submitting this complaint to raise serious safety concerns regarding the towing capabilities of the 2024 Toyota Sequoia. Despite its advertised towing capacity of up to 9,000 pounds, this vehicle is dangerously unstable when towing even modest travel trailers—particularly single axle models weighing around 4,500 pounds. During a recent vacation, I towed a properly loaded single axle travel trailer using my 2024 Sequoia. The trailer was equipped with: A weight distribution hitch Anti-sway bars Balanced tongue weight and cargo distribution Despite these precautions, the Sequoia was thrown around on the highway, requiring constant correction and resulting in a white-knuckle driving experience. My vacation was ruined, and my safety was put at risk. The trailer now sits unused in my driveway because I cannot safely tow it with this vehicle. The instability appears to stem from the Sequoia’s: Short wheelbase, which reduces towing control Soft suspension, tuned for comfort rather than trailer handling Hybrid drivetrain weight distribution, which may compromise rear-end stability These design choices make the Sequoia unsuitable for towing travel trailers, even well below its rated capacity. RV dealerships, including Camping World, routinely sell trailers to Sequoia owners based solely on the published tow rating. There is no warning or advisory provided about the vehicle’s real-world towing limitations. This practice is misleading and dangerous. I urge Toyota and the NHTSA to take the following steps: Issue a Technical Service Bulletin (TSB) or formal advisory warning owners about towing instability with the Sequoia. Educate RV dealerships about the limitations of SUV towing dynamics, especially with single axle travel trailers. Investigate owner complaints and consider a broader safety review of the Sequoia’s towing performance. There are multiple online reports and forums where Sequoia owners share similar experiences. This is not an isolated incident—it is a sys

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