NHTSA Complaint #11679333 — 2013 LINCOLN MKS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11679333 |
| Vehicle | 2013 LINCOLN MKS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The Lincoln was parked. When I started the car, the steering wheel would not move at all to the right or left. Simultaneously, the warning appeared that said, Power steering fault. The car was towed to the dealership. They diagnosed the car and fixed the software and replaced the steering module. Apparently, there was a recall on Lincoln MKS vehicles in 2015. I did not own the car at that time. The dealership service person said there was no recall on the VIN for this car. The notice on this website said No Unrepaired Recalls. My concern is that if the car was in motion and the power steering turned off there could have been an accident and injuries as a result.
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