NHTSA Complaint #11679332 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 35 MPH, the vehicle jerked abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the vehicle would not be serviced under the recall if the engine had not failed or seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.