NHTSA Complaint #11679306 — 2013 RAM 1500

While driving on the freeway around 70 mph, the steering on my 2013 Ram 1500 2WD suddenly became extremely stiff and hard to turn. The red steering wheel warning light came on, and I nearly lost control. I’ve already confirmed that the battery, grounds, fuses, and alternator are all good, and this is clearly an EPS (Electric Power Steering) failure. This is a major safety concern — had there been a turn or obstacle, I could’ve crashed. I’ve found other reports online from other Ram 1500 owners with similar issues involving the EPS rack and module. Dodge dealers told me they couldn’t help or open a STAR case unless I contacted Dodge corporate. I believe this is a defect that should be investigated for recall or at least considered for a safety-related goodwill repair, especially since this failure occurred at highway speed. The fact that the entire steering system can lock or fail without warning is dangerous and unacceptable.