NHTSA Complaint #11679178 — 2022 CHEVROLET BOLT EUV

On Wednesday, July 30, 2025, while driving home from routine shopping errands, I suddenly heard a loud “pop” from above the vehicle. Importantly, there was no collision, no debris, no road hazard, and no indication that anything had struck the vehicle. I was not involved in any incident that could have caused external damage. When I pulled into my garage and inspected the vehicle, I immediately noticed severe damage to the sunroof: Multiple large cracks radiating across the glass Shattered and fractured areas near the center A small hole in the glass with loose shards visibly protruding outward, suggesting that the force originated from inside the panel Loose glass pieces resting above the interior fabric sunroof shade, which fortunately prevented debris from falling into the cabin The outward-facing damage pattern is critical: it clearly indicates the sunroof did not break due to an object hitting it from the outside, but rather due to internal pressure, stress, or a structural failure in the glass—likely a manufacturing defect or flaw in materials. I documented the damage with both photos and video from above the sunroof, capturing the direction of the glass break and the area affected. This was an unprovoked, spontaneous failure under normal driving conditions and poses a serious safety concern. Given these facts—lack of impact, direction of the force, supporting evidence, and the coverage of my extended warranty—this should reasonably be considered a warranty-covered issue due to product defect or failure. I brought my vehicle to my nearest Chevrolet dealership on Saturday 8/1 for their inspection. No action on their part was taken. Follow-up with the service manager confirmed they would not fix / non warranty issue. Driving home from the service appointment, shards of glass broke loose from the sunroof. This created an immediate and serious driving hazard—not only to me and my passengers, but to other drivers and potentially even pedestrians.