NHTSA Complaint #11679081 — 2012 MERCEDES-BENZ E350

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11679081
Vehicle 2012 MERCEDES-BENZ E350
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I recently took my 2012 Mercedes-Benz E350 to an authorized Mercedes-Benz dealership after experiencing corrosion of the rear subframe. The dealership confirmed and is servicing the vehicle under an active recall notice that extended the original New Vehicle Limited Warranty from 4 years/50,000 miles to 20 years /unlimited miles. After removing the subframe for repair, they observed serious corrosion of the brake lines. There had been no warnings or symptoms to alert me to any corrosion problems with the brake line prior to this. Most likely, the issue would not have been discovered if the dealership had not removed the subframe. The dealership advised me that this issue requires immediate service due to safety concerns (potential failure) as the braking system could fail while driving the vehicle. The cost to have the work done is $5800. Beyond the dealership service center, I'm not aware if brake line has been inspected by others (engineers) in Mercedes-Benz. However, this issue appears to be frequently observed in vehicles experiencing the rear subframe corrosion issue.

Related Complaints for the 2012 MERCEDES-BENZ E350

Other SERVICE BRAKES Complaints

#11702962 The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with an...
#11683155 Brake line is thoroughly corroded, went to a repair shop, when they brought it back down, the Subframe collapsed. ...
#11636765 2012 e350 both rear brake metal lines rusted out January 2025 brakes gave out. This is definitely connected to the r...
#11635072 Rear subframe corrosion and in addition, rear break line corrosion.
#11617362 Rusted/leaking brakes lines to rear of vehicle.

Recent Complaints for the 2012 MERCEDES-BENZ E350

#11702962 UNKNOWN OR OTHER The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with an...
#11683155 SUSPENSION Brake line is thoroughly corroded, went to a repair shop, when they brought it back down, the Subframe collapsed. ...
#11682880 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT The contact owned a 2012 Mercedes-Benz E350. The contact stated that while attempting to shift to drive(D), the gear ...
#11682880 STEERING:COLUMN The contact owned a 2012 Mercedes-Benz E350. The contact stated that while attempting to shift to drive(D), the gear ...
#11678381 UNKNOWN OR OTHER Gasoline Fuel System problem of the 2012 Mercedes Benz E350. Driver side fuel leak was excessive. Leak caused an exc...
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