NHTSA Complaint #11678936 — 2021 KIA TELLURIDE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11678936
Vehicle	2021 KIA TELLURIDE
Component	SERVICE BRAKES
Date of Incident	August 4, 2025
Date Filed	August 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Driving and trying to brake and brake pushed to floor and still not stop.I pulled over and called AAA.While waiting for AAA to arrive low brake fluid light came on.AAA driver arrived and stated bolts protecting driver side rear tire were gone and caliper on that side were left hanging.Towed to Kia Dealer and stated bolts were clearly removed.Last visit to Kia dealer was 30 days ago only for oil change not brake work.Dealer repaired caliper bolts and pistons for over 2000.Dealer had no idea why bolts came off by themselves and why it happened. There was no warning or lights going off until after brakes failed.Luckily when it happened i was only on back roads so could slow down eventually without incident but if I had been on highway not know how I would have come to a stop before crashing.Can anyone tell me why this happened and how to prevent it from ever happening to me or anyone else owning a Kia Telluride

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