NHTSA Complaint #11613196 — 2021 KIA TELLURIDE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11613196
Vehicle 2021 KIA TELLURIDE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

My dealer installed new software that sets the parking brake when the shifter is put in the park position. When I'm driving the car and stopped at a red light and open my door to let an insect out or spit or to make sure the door was closed completely or whatever the reason, the parking brake is set even though the car is still in drive and my foot is on the brake. This is fine. However, when I close the door, release my foot from the brake pedal and press the accelerator, the parking brake remains engaged. I feel that this can lead to safety issues if a driver is not aware of why their car will not move. They can become a traffic hazard or attempt to drive their car with the parking brake still engaged. My Kia dealer said that's the way it is and they cannot do anything to change it. I also reported this issue to Kia directly but have not yet received a reply.

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