NHTSA Complaint #11678906 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11678906
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	July 17, 2025
Date Filed	August 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

We purchased a 2017 Kia Sorrento AWD 3.3L V6 153,000 on May 9 2025. We made our 2nd payment on July 11th & on July 17th @5am we went and filled it up and got on the highway to head to work. We didn't even drive ½ a mile when all of a sudden it lost all power at 73mph. No warning lights nothing. Dash said "key fob not in vehicle". We had it towed to Kia which cost almost $350 for them to call & tell us we need a new engine. No codes nothing. Also almost $200 for them to diagnose that. And that it will cost over 10k to fix. We paid under 10k to begin with. They are saying it isn't covered under any warranty. It's our only vehicle that we can drive in winter. We literally had the Kia just over 2 months.

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