NHTSA Complaint #11678536 — 2015 CHEVROLET COLORADO

My 2015 chevrolet colorado 3.6 v6 LT is having random complete loss of power steering while driving. I contacted chevrolet regarding the recall for 2015 model colorado and they do not know why there was never a recall for my truck, they stated there's nothing they can do, I will have to pay the money for the repair that they have for the recall. But I won't be remembursted. This make absolutely no sense. If the repair is the recall repair then why would it not be covered? Power steering failure on electrical power steering unit Power steering has stopped working while driving, going through an intersections. Turning the vehicle off then turning it back on resets the system and Power steering works. I cannot reproduce or mimic issue, it happens at random not warning. Dealer or service center cannot diagnose because issue cannot be mimic The warning lamp come on exactly when the power steering goes out. At the same time a few weeks ago.