NHTSA Complaint #11678235 β 2020 BUICK ENCLAVE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11678235 |
| Vehicle | 2020 BUICK ENCLAVE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
We bought this 2020 Buick Enclave from Pinegar Chevrolet in Republic, MO from the preowned side of the dealership. When we test drove it only in the parking lot it didn't make any noises, but as soon as we drove off the lot after purchase the brakes made a noise as if the anti lock brake system was not working properly making it difficult to stop as the car should. We also was told that since this is a preowned and not a certified preowned that it was sold as is no warranty. I believe GM needs to fix this issue ASAP or the dealership needs to either buy the car back or put us into something with a warranty that doesn't have safety issues. We bought this as our family vehicle and I don't believe it is road worthy or safe to be transporting my family in.
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