NHTSA Complaint #11678197 — 2021 HONDA ACCORD

Infotainment head unit (touchscreen radio) overheats in the warmer months, causing the touchscreen to process commands without human touches (acts like a ghost is operating the unit). This can range from calling radom people within my contacts, turning th volume of the radio up to the max volume (startling and distracting), starting/stopping a GPS route, to freezing the screen altogether. I feel this is a safety issue, as we are warned not to operate this unit while the car is in motion. When the head unit is operating on its own, it is distracting and startling at times while driving. This can cause an accident. I've heard other owners say the manufacturer of this head unit has stated they don't have a fix for the "overheating" issue. Honda should be pursuing a remedy for their consumers to correct this safety hazzard.