NHTSA Complaint #11710832 — 2021 HONDA ACCORD

This problem is seemingly widespread from one google search! The infotainment system screen will randomly start doing “ghost touches,” tapping random areas of the screen which is distracting but also clicking on things that shouldn’t be casually clicked like emergency calling or calling a random number! The screen would end my navigation, mute the speaker, go back, switch to a different app, etc. There is no warning lights or anything. The honda dealerships seem to realize that this is a know issue but will not replace it. They stated that replacing it is doesn’t always work as the problem returns. My car is perfect besides this issue and has never been in a crash.