NHTSA Complaint #11678167 — 2019 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11678167
Vehicle	2019 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 3, 2025
Date Filed	August 4, 2025
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle suddenly started sputtering and decelerated unintendedly. The vehicle was driven to the shoulder of the roadway, and the vehicle stalled. The vehicle failed to restart and was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.

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