NHTSA Complaint #11640187 — 2019 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11640187
Vehicle	2019 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 12, 2023
Date Filed	February 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

Nov of 2023, overheated but no leak from engine was found and no antifreeze in radiator. TOOK to Mckie Ford they replaced the valve and noted thst there was antifreeze in the valve chamber and stated we needed a new engine. We purchased a new engine had it installed in Jan 2024 we paid for new engine. When we should not have as we did research on the engine and it was faulty but no recalls were in place at that time so we joined a claims action suit to help recover costs..

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