NHTSA Complaint #11678055 — 2025 ACURA TLX
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11678055 |
| Vehicle | 2025 ACURA TLX |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
We have three Acura vehicles at home and this is the newest one - 2025 TLX A-Spec. The vehicle is only a few months old and already suffered two INFORTAINMENT Screen failures. This is the primary screen on the dash that shows navigation and other information. The screen goes dark completely due to either an electronics/hardware issue or a software issue. This could be a safety issue if the driver is driving using the map app at a busy intersection, and the screen stops working. Once it is out of order, the only way to fix it is taking it back to dealer and do a battery level re-set. Not acceptable! Please investigate and start a recall if needed. Thanks so much for your time.
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