NHTSA Complaint #11677994 — 2017 KIA SOUL

SERVICE BRAKES issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	11677994
Vehicle	2017 KIA SOUL
Component	SERVICE BRAKES
Date of Incident	July 25, 2025
Date Filed	August 2, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized from 6/25-7/4, and in a nursing home until 7/4-8/1, learning to walk again. I received the voluntary recall letter on 7/11when I was in the nursing home. It was sent too little too late. I’m contacting an attorney and Kia deserves to pay. Kozlowski towing took the care away. I do not know if they still have it

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