NHTSA Complaint #11677959 — 2020 NISSAN ARMADA

Here’s a full response you can paste into the NHTSA.gov form text box that directly answers all of the questions shown in your screenshot: ⸻ Component/System: The battery and electrical charging system on my 2020 Nissan Armada have repeatedly failed. The vehicle experiences sudden and unexplained battery drain even after regular driving. The vehicle is available for inspection upon request. Safety Risk: This issue has caused my vehicle to fail to start on at least five separate occasions over the past month. I have been stranded in public places, including with my children, and now must carry a battery jump starter at all times. This is a safety concern, especially if the failure happens at night, in a remote location, during extreme weather, or in an emergency. The vehicle cannot be trusted to start reliably, putting me and others at risk. Confirmed by Dealer or Service Center: Not yet. I have not reported this specific battery issue to the dealership yet, as I have been tracking the frequency and pattern of failures before pursuing service. However, based on research, this appears to be a recurring issue with 2020 Nissan Armadas and may relate to an electrical or alternator defect. Inspected by Manufacturer, Police, or Insurance: No. The vehicle has not yet been inspected by Nissan corporate, law enforcement, or insurance. It has not been in a crash. Warning Lamps or Symptoms: There were no dashboard alerts, warning lights, or error messages before each battery failure. The issue started about a month ago and has occurred five times since, always resolved temporarily by using a jump box. The battery appears to drain randomly when the car is off, despite recent driving.