NHTSA Complaint #11677886 — 2022 FORD EXPLORER

The contact owns a 2022 Ford Explorer. The contact stated while driving 50 MPH, the "Service Engine Soon" message was displayed. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 40,677.