NHTSA Complaint #11677874 — 2024 TESLA CYBERTRUCK

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 11677874
Vehicle 2024 TESLA CYBERTRUCK
Component BACK OVER PREVENTION: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On May 15, 2025, at around 11:30 AM, my Tesla was involved in a collision while Full Self-Driving (FSD) was engaged. The incident occurred at the Tesla West Covina Dealership. The vehicle struck a barrier wall without any collision warning, suggesting both a failure of the sensors and FSD system. After the incident, Tesla staff directed me to their West Covina Service Center. A service advisor reviewed the dashcam footage with me and acknowledged the crash appeared to result from FSD malfunction. I was told Tesla will cover the repair. However, when I returned on May 26, 2025, I was informed that the dashcam footage was no longer available. I did not delete it and suspect it may have been removed by Tesla personnel. They also then claimed they will not cover any repairs. I have written to their legal department to formally request the video footage and any other data they have regarding the crash. Despite follow-up, Tesla has not responded or released any data. I am reporting this as a possible safety defect and mishandling of evidence. I request NHTSA investigate: The failure of Tesla’s FSD and collision avoidance system. The disappearance of crash footage after review by Tesla staff. Tesla’s lack of response to requests for data and documentation. Thank you for your attention.

Related Complaints for the 2024 TESLA CYBERTRUCK

Other BACK OVER PREVENTION: WARNINGS Complaints

#11661656 On [XXX], at approximately around [XXX], an incident occurred involving the Auto Park feature of a Tesla vehicle in a...

Recent Complaints for the 2024 TESLA CYBERTRUCK

#11719747 ELECTRICAL SYSTEM The PCS2 threw an alert that the Cybertruck could no longer charge with AC, but I was unable to do DC charging either...
#11718199 ELECTRICAL SYSTEM Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH ...
#11718199 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH ...
#11718199 VEHICLE SPEED CONTROL Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH ...
#11715099 ELECTRICAL SYSTEM One day my car would not charge. At all. Luckily, I was at home when this happened, but had it happened to me or wor...
Check any vehicle history by VIN - Free vehicle history report