NHTSA Complaint #11677790 — 2013 HONDA ACCORD

Dear - NHTSA Vehicle Safety Division, I am writing to formally document my ongoing concern regarding a faulty Anti-lock Braking System (ABS) module in my Honda vehicle, which I believe poses a serious safety risk. Despite contacting Honda Corporation on four separate occasions to address this issue, the company has refused to acknowledge or accept responsibility for what appears to be a recurring defect found in several Honda models produced between 2013 and 2018. The vehicle was inspected by a certified technician at a Honda dealership, who confirmed that the braking failure stemmed from a malfunction of the ABS module. The technician also acknowledged that this issue is common in Hondas from the aforementioned model years. I relayed this information to Honda directly, along with my willingness to cover part of the repair cost, but was offered no resolution or goodwill support. The replacement part alone is quoted at over $3,100—an unacceptable burden for what appears to be a known issue. As a loyal Honda customer who has purchased five Honda vehicles over the years, I am extremely disappointed in the lack of accountability and response from both the dealership and American Honda Motor Co. This is my first experience encountering this level of disregard from a brand I once trusted for quality and dependability. Unfortunately, Honda’s approach to this problem no longer reflects the reliability and professionalism customers have come to expect. I am submitting this statement in support of any formal investigation into systemic safety concerns regarding ABS modules in affected Honda vehicles. If any additional documentation or information is required, please feel free to contact me directly. Thank you for your attention to this matter. Honda accord 2013 exl VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)