NHTSA Complaint #11677568 — 2023 POLESTAR POLESTAR 2

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11677568
Vehicle 2023 POLESTAR POLESTAR 2
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

NHTSA Recall No. 25V-280 concerning rear camera. I have been getting the "camera is temporarily unavailable" display occasionally since late last year (2024). I had no problem with the rear camera before that. I received the above recall notice and took the car into the shop on Jul 7, 2025 for the software upgrade from 3.3.16 to 3.6.4. Since then, I am still getting "camera is temporarily unavailable" displays occasionally. The problem was not solved with this software upgrade.

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Recent Complaints for the 2023 POLESTAR POLESTAR 2

#11717689 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING When put into reverse, display just shows Camera is temporarily unavailable. This is after the OTA update 4.2.13 tha...
#11717270 ELECTRICAL SYSTEM Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while dri...
#11717270 POWER TRAIN Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while dri...
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#11715971 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Rear backup camera continues to not function reliably, even after updating to the latest firmware 4.2.13
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