NHTSA Complaint #11677542 — 2020 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11677542
Vehicle 2020 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2020 Ram 1500. The contact stated while driving 60 MPH, the message "Service High Pressure Fuel Pump" was displayed. The check engine warning light was illuminated, and the vehicle lost motive power. The contact was able to pull over to the right side of the roadway. The contact turned off and restarted the vehicle, and the vehicle operated as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the repair failed to fix the vehicle. The failure reoccurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 35,000.

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