NHTSA Complaint #11677534 — 2018 GMC ACADIA

The contact owns a 2018 GMC Acadia. The contact stated that upon shifting to park(P), the message "Shift to Park(P)" was displayed intermittently, and the vehicle failed to turn off. The contact stated that the vehicle was taken to a dealer, where it was repaired; however, the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the shifter module needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 129,573.