NHTSA Complaint #11677365 — 2010 CADILLAC DTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11677365
Vehicle 2010 CADILLAC DTS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est

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