NHTSA Complaint #11535546 — 2010 CADILLAC DTS

The contact owns a 2010 Cadillac DTS. The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway. The contact was able to restart the vehicle and drove to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that upon starting the vehicle, the vehicle started and shut off immediately. The contact stated she smelled a burning plastic odor coming from the rear seats. The contact stated that upon lifting the rear middle seat, she noticed that fuses had melted in the fuse box. The vehicle was towed to an independent mechanic to be diagnosed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.