NHTSA Complaint #11677356 — 2021 CHEVROLET BLAZER

My name is [XXX] and I was a passenger in our 2021 Chevy Blazer with our young child in the back seat when the brakes suddenly failed while we were driving on the freeway. The brake pedal went stiff and wouldn’t respond. It was terrifying — we truly felt like we were going to crash. I was panicked, and my child was crying. Since then, I’ve been too afraid to drive or ride in this vehicle, even if it gets repaired. This isn’t the first issue with the car, and GM has not resolved it in a timely or helpful way. The vehicle is currently at the dealership and we are paying for a rental car out of pocket. I’m reporting this because I believe this vehicle poses a serious safety risk to families like mine. I’m asking NHTSA to please investigate this issue before someone gets hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)