NHTSA Complaint #11670018 — 2021 CHEVROLET BLAZER

My 2021 Chevrolet Blazer experienced brake failure while driving, without any warning lights or diagnostic alerts from the vehicle’s onboard system prior to. This created a very dangerous situation for myself and others on the road, including my family who was in the car as well. Prior to this incident, I brought the vehicle to the dealership not long after purchasing it because I was constantly hearing screeching noises when braking. I thought it was rather soon to need new brakes, considering I purchased the vehicle brand new, but the issue was dismissed without any further inspection. This most definitely resulted in a missed opportunity to diagnose what is seemingly a more well known mechanical failure common among GM manufactured parts. After the brake failure, service technicians discovered that the vacuum pump had failed, causing the brakes to fail which led to engine damage by projecting shrapnel into the engine. This has rendered a $35,000 car purchase useless after 4 years of use without a $10,000 repair. I find this highly unethical. Upon further investigation, I learned that GM has previously acknowledged vacuum pump failures in several vehicles manufactured between 2014–2018 and even recalled certain models. The 2021 Chevy Blazer should be included in the list because failures of this part can lead to harm, injury, or loss of life. The documented defects in older GM models is consistent with my experience. I got oil changes and service regularly. The dealership should not have been so quick to dismiss the the brakes, knowing the history of these parts and the warning signs. This issue should be taken seriously as it is likely more widespread and is a ticking time bomb. Loss of life should not be the catalyst to trigger action in this situation. Other consumers are likely at risk without knowing it.